DEFINITION OF THE PARTIES

Between the Déco et Artisanat Company,
15 Route de Haguenau, 67360, Morsbronn-les-Bains,
with share capital of €10,000,
registered in the Trade and Companies Register of Morsbronn-les-Bains,
under SIRET number 83216658100021,
represented by MAPPUS Sébastien as Co-Manager,
duly authorized for the purposes hereof.
The company can be contacted by email via the contact form accessible on the home page of the site.
Hereinafter the “Seller” or the “Company”.
On the one hand,
And the natural or legal person purchasing products or services from the company,
Hereinafter “the Buyer” or “the Customer”.
On the other hand,

PREAMBLE

The Seller is a publisher of products and services for animals and interior and exterior decorative objects marketed through its website ( https://www.deco-artisanat.com ). The list and description of the goods and services offered by the Company can be consulted on the aforementioned website as well as on its sales pages.

ARTICLE 1 - PURPOSE

These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of products and services offered by the Seller.

ARTICLE 2 - GENERAL PROVISIONS

These General Terms and Conditions of Sale (GTC) apply to all sales of products or services made via the Company's website and are an integral part of the contract between the Buyer and the Seller. The Seller reserves the right to modify these at any time by publishing a new version on its website. The applicable GTC are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order. These GTC are available on the website: https://www.deco-artisanat.com/content/3-conditions-generales-de-vente . The Company also ensures that their acceptance is clear and unreserved at the time of purchase. The Customer declares to have read all of these General Terms and Conditions of Sale, and, where applicable, the Special Terms and Conditions of Sale related to a product or service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs.

ARTICLE 3 - PRICE

The prices of the products sold on the site are indicated in euros excluding and including taxes, determined on the product pages and on the order page, excluding shipping costs. Customs duties, local or import taxes are the responsibility of the Buyer. The Seller reserves the right to modify its prices at any time for the future. Telecommunications costs necessary to access the site are the responsibility of the Customer.

ARTICLE 4 - CONCLUSION OF THE ONLINE CONTRACT

The Customer must follow the steps specific to each product or service to place their order:
– Information on the essential characteristics of the product;
– Choice of product and its options;
– Acceptance of the T&Cs;
– Verification of order elements;
– Payment for products;
– Delivery of products. The Customer will receive confirmation of payment and a PDF copy of the T&Cs.

ARTICLE 5 - PRODUCTS AND SERVICES

The essential characteristics of the goods and services as well as their prices are indicated on the site. The Seller undertakes to honor the order within the limits of available stocks. Illustrations or photos have no contractual value. Defective or non-compliant products may be exchanged or refunded.

ARTICLE 6 - RETENTION OF TITLE CLAUSE

The products remain the property of the Company until full payment of the price.

ARTICLE 7 - DELIVERY TERMS

The products are delivered to the address indicated when ordering. The indicated time does not include the time taken to prepare the order. The Seller provides a contact point to ensure follow-up. The risks are transferred to the Customer upon physical receipt of the products.

ARTICLE 8 - AVAILABILITY AND PRESENTATION

Orders are processed according to available stocks or subject to supplier stocks.

ARTICLE 9 - PAYMENT

Payment is due immediately upon ordering, including for pre-orders. Payment can be made by credit card or check. The information transmitted is secure. In the event of an error or inability to debit the order, it will be canceled.

ARTICLE 10 - WITHDRAWAL PERIOD

In accordance with Article L. 121-20 of the Consumer Code, the consumer has a period of fourteen days to exercise his right of withdrawal for:

• Products in stock from the Design range
• Accessories
• Clearance products
• Gift cards

Except for products made to order. Personalized products or products available in many patterns and colors are made only to order and cannot be canceled. The withdrawal period therefore does not apply to these products.

Except, where applicable, return costs.

The period mentioned in the preceding paragraph runs from the receipt for the goods or from the acceptance of the offer for the provision of services. The right of withdrawal can be exercised by contacting the Company by email or telephone. In the event of exercising the right of withdrawal within the aforementioned period, only the price of the product(s) purchased and the shipping costs will be refunded, the return costs remain the responsibility of the Customer. Returns of products must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be resold as new; they must, if possible, be accompanied by a copy of the proof of purchase.

ARTICLE 11 - GUARANTEES

The Seller assumes the legal guarantees of conformity and hidden defects. Defective or non-compliant products can be refunded or exchanged by contacting the Seller.

ARTICLE 12 - COMPLAINTS

The Buyer may submit any complaint by telephone, email or simple letter.

ARTICLE 13 - INTELLECTUAL PROPERTY RIGHTS

Trademarks, products, software, images, videos, texts and other information remain the exclusive property of the Seller. Any reproduction or use is prohibited.

ARTICLE 14 - FORCE MAJEURE

The performance of the Seller's obligations is suspended in the event of force majeure. The customer will be informed as soon as possible.

ARTICLE 15 - NULLITY AND MODIFICATION OF THE CONTRACT

If a clause is cancelled, this does not affect the other clauses. Any modification requires written agreement of the parties.

ARTICLE 16 - GDPR AND PROTECTION OF PERSONAL DATA

In accordance with the GDPR, the Client has rights over their personal data. Adherence to the General Terms and Conditions constitutes consent to the collection and use of data for the performance of the contract.

ARTICLE 17 - APPLICABLE LAW

All purchase and sale clauses and operations are subject to French law.